RETL1011MC088RL
  • International Luxury Company
  • Manage Incoming Customer Enquiries
  • 5-day work with Good Working Hours

 

Our Client

Job Duties

  • Deliver a high standard of customer service to Korean & Asian high-net-worth clients
  • Provide timely & quality services to all incoming enquiries
  • Resolve complaint cases tactfully to ensure customer satisfaction
  • Conduct evaluation review periodically and prepare reports
  • Participate in ad hoc projects upon request

Requirements

  • University Graduate with 4 years of +/-customer service experience earned from luxury retail, hotel or e-commerce industries
  • People-oriented, service driven and proactive team player
  • Native Korean with good communication skills in English

 

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