- Expansion Headcount in the HK Office
- Sales assistant, operations & regulatory support
- Friendly working environment
Our Client
Representing our Asian-based family office and SFC-regulated entity, with offices located in Hong Kong, Taiwan and SE Asia, to search for a trilingual client services Assistant Manager /Manager
Job Duties
- Assisting Relationship Banker(s) to provide high-quality services to high-net-worth individual clients in Greater China, SE Asia and Hong Kong Markets Working closely with external counterparties in account opening, pricing quotation, bank and fund operations
- Resolving daily enquiries from affluent professional investors
- Participating in ad hoc regional and local projects
- Participating in ad hoc regional and local projects
Requirements
- Degree holder with at least 4 years of relevant sales support experience acquired from International Private Banks, Global Markets or Wealth Management Groups
- Sound investment fund products knowledge
- Well familiar with operations flow from front to back office
- Fluently written and spoken English and Mandarin
- Proven organisation skills with strong attention to detail
- Excellent interpersonal and communication skills
- With valid HKSI Paper 1, 7 and 8 or equivalent
- Promising Career Development Prospects
- Private Banking ARM Supervisory & Business Management
- Healthy Work Life & Excellent Bank Benefit
Mission: Crucial dual role as an operational supervisory lead and a trusted partner to Senior Private Bankers (Relationship Managers). This position oversees a pool of Assistant Relationship Managers (ARMs) responsible for HNW and UHNW client accounts.
- Accountable for hiring, mentoring, resource planning, performance evaluation of a team of ARMs/Client Service specialists in addition to ensuring the seamless client onboarding and trade execution, robust regulatory compliance, and high standards of service excellence while optimizing workflow efficiency across the team
- Direct first-line control. Ensure full compliance with AML/KYC standards, account onboarding requirements, product suitability checks, and cross-border regulatory rules
- Drive operational efficiency by collaborating with IT, Operations, and Product teams to streamline client workflows and support audit readiness
- FX, Treasury & Structured Solutions Specialist
- Product Advisory & Trade Execution
- Promising Career with Int’l Private Bank
Elite Advisory & Market Insights: Deliver tailored macroeconomic analysis and currency insights directly to private bankers and external UHNW clients.
Institutional Execution: Take accountability for maintaining "Best Execution" standards, ensuring timely and accurate pricing across all major currency pairs and structured derivatives.
Bespoke Structuring: Design customized currency structures and thematic trading strategies that align with individual risk boundaries and portfolios.
- Account Documentation & Static Data Management
- Global Private Bank & Expansion Hire
- Worklife Balance & Friendly int’l Team
- Responsible for account documentation check and clients’ data maintenance
- Ensure completeness of document in accordance to regulatory requirements
- Provide back office private banking operations support that called for liaison with front office and KYC teams
- Handle general inquiries from internal and external customers in relation to clients account information
- Support regional ad hoc projects
- Trade Execution of Structured Products
- Global Banking with Comprehensive Bank Benefits
- Excellent Worklife Balance & Job Security
- Reporting to Regional Head of Dealing & partner with a professional team of cross asset classes of investment advisors
- Accountable for timely trade execution of equities and structured products by collaborating with experienced private bankers for external UHNW families & clients for AP/Greater China region
- Facilitate regional and global new business/products and regulatory related initiatives
- Global Private Bank with 850 Employees+ in APAC
- Regional Business Mgmt to APAC Governance
- Good Corporate Culture & Worklife Balance
- Report to the Regional Head of Governance
- Accountable for timely preparation of management reports and analysis
- Responsible for coordinating regional governance & risk management committee meetings and agenda