- In-house Avaloq Technical Support/Business Analyst
- Comprehensive Banking Benefits
- Friendly Int’l Culture & Worklife Balance
Our Client
Multiple immediate contract and permenant openings for in-house Avaloq Technical Support/Business Analyst to be part of rapidly growing North Asia Private Wealth Management Hub with HKMA and MAS regulated International & Regional Private Banks.
Job Duties
- Provide end to end technical & business support users from front to back office
- Accountable for troubleshooting and conducting root cause analysis to timely incident management
- Periodic update of procedures
- Facilitate bank-wide system integration and business applications upgrade by working with users, product owners, counterparts in headquarters and external IT vendors
Requirements
- Degree holder in information system with 5years+ technical/business application support or business analyst experience in the banking industry
- Relevant exposure in troubleshooting and implementing Wealth Management Applications such as Avaloq, eBanking, CRM is highly preferred
- Good communication skills in English and Cantonese
- Regional IT Infrastructure
- Regulatory Projects & People Mgmt
- Healthy Work life Balance & Job Security
1. Join a high-performing APAC infrastructure team as a key deputy to the Head of IT, driving operational excellence and governance across complex regional projects and Microsoft Cloud ecosystems.
2. Elevate your technical footprint by managing high-stakes financial infrastructure, including global payment systems (SWIFT/RTGS), advanced virtualization (VMware/Hyper-V), and secure data center operations.
3. Balance deep hands-on technical execution in server and storage management with high-level reporting, stakeholder engagement, and the standardization of IT policies in accordance to HKMA/MAS requirements and corporate governance
- APAC SAP Specialist to facilitate Biz Opts
- Multi-Cultural MNC offering WFH & flexi-hours
- Global Industry Leader in home appliances
The successful job holder will be accountable for
- Performing program modification and improvements related to SAP systems
- Preparing executing and documenting various testing phases and offering critical support for SAP solutions including troubleshooting technical issues & managing bug fixes
- Facilitating SAP Manager on interpreting and implementing design and technological solutions to cater for business requirements
- Global Asset Manager & Regional Exposure
- In-House IT Service & Desktop Support
- Hybrid/WFH, Good Benefits & Package
- Report to the Regional Head of IT Service Support
- Provide quality 1st & 2nd Service Desk Service to end users for all aspects of IT-related incidents and issues
- Ensure timely escalation of critical issues to responsible regional/local stakeholders in accordance to SLA
- Global Materials Innovator
- Asia Pacific Coverage
- MNC Hybrid Culture
- Provide data engineering support to strategic business decisions with regards to supply chain optimization
- Design and implement data pipeline and maintain appropriate database / data tables in the data lake needed for analytics and machine learning models for solving different business cases in supply chain context
- Support various data science projects by interacting with the stakeholders, gather business requirements, building ML/Optimization models and visualization dashboards