- International Luxury Fashion Company
- Manage Incoming Customer Enquiries
- Good work-life balance
Our Client
Representing one of the long-established luxury brands in searching for young talent to join the team based in Singapore.
Job Duties
- Deliver a high standard of customer services to VIP clients in South East Asia markets
- Provide timely & and quality services to all incoming enquiries
- Resolve complaint cases tactfully to ensure customer satisfaction
- Conduct evaluation reviews periodically and prepare reports
- Participate in ad hoc projects upon request
Requirements
- University Graduate with relevant 4 years of +/-customer service experience earned from International luxury retail, Hotel, e-commerce or other servicing industries.
- People-oriented, servicing driven and proactive team player.
- Speaking fluent in English and Mandarin.
- Strong interpersonal and communication skills
Industry :
Consumer Goods & Retail
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