- International Retail Company
- Provide Level 1 IT Support to users
- Work under Regional Office
Our Client
Job Duties
- Act as the first level contact point for all IT related matters
- Responsible for handling incoming enquiries from office or frontline users and technical troubleshooting
- Monitor the status of the reported cases and make sure it is settled within a reasonable timeframe
- Liaise with external vendors
- Support in other ad hoc project as per request
Requirements
- Degree holder majored in IT, Computer Science or any related disciplines
- With 4+ years of relevant working experiences gained from retail industry
- Patient & result-driven candidate with strong problem-solving skills
- Good command of Spoken & Written English & Chinese
Industry :
Consumer Goods & Retail
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